Terms of Service

Last Updated: August 1, 2024

Important Notice

These terms govern your use of our services. By using our website or services, you agree to these terms. Please read them carefully.

Our Services

True North Advocates Patient Advocates provides:

  • Connection to wound care healthcare providers
  • Patient advocacy and navigation services
  • Information about financial assistance programs
  • Healthcare system navigation support

Important: We are not healthcare providers and do not provide medical advice, diagnosis, or treatment.

User Responsibilities

When using our services, you agree to:

  • Provide accurate and truthful information
  • Use services only for legitimate healthcare needs
  • Respect the privacy of other users and providers
  • Follow all applicable laws and regulations
  • Not misuse or abuse our platform

Medical Disclaimer

  • No Medical Advice: Information provided is educational only, not medical advice
  • Not a Substitute: Our services don't replace professional medical care
  • Emergency Care: For emergencies, call 911 or go to nearest emergency room
  • Provider Independence: Healthcare providers are independent; we don't control their care
  • Program Changes: Financial assistance programs may change; verify current requirements

Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for healthcare provider actions or decisions
  • We are not responsible for changes to financial assistance programs
  • Our liability is limited to the amount you paid for services (if any)
  • We are not liable for indirect, incidental, or consequential damages

Changes to Terms

We may update these terms periodically. We will notify users of significant changes through our website or email. Continued use of our services after changes constitutes acceptance of the new terms.

Contact Information

Questions about these terms?

📧 legal@helpinghandspro.com

📞 1-800-TRUENORTH

📮 True North Advocates Patient Advocates
Legal Department
123 Healthcare Blvd
Medical City, MC 12345